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  1. FONZER | Helpdesk
  2. Knowledge base

Knowledge base

MyFonzer & 🤙Fonzie

  • 🤙 Fonzie Click2Dial and/or Softphone
  • 🤙 MyFonzer phonebook & Fonzie application
  • 🤙 Fonzie with integration CRM
  • 🤙 Fonzie phonebook with Panasonic HDV
  • 🤙 Fonzie phonebook with Gigaset N670/N870
  • 🤙 Fonzie - initial setup

Tools

  • DTMF Shortcodes - Hotkeys

Web Calls

  • Web Calls
  • Web Calls Chrome app

Qaller & Qaller Plus

  • Qaller and Qaller Plus
  • Qaller - Supported OS versions

Configuration: phone & other devices

  • Yealink: Conference Calling
  • Yealink Auto provisioning - unlock with 2FA
  • Device manuals
  • Device properties
  • Overview of SIP status codes

Telephone Exchange Panel: setup & info

  • Webhook & Condition component
  • The Dial plan and its components
  • Web Calls and User Panel Phonebook
  • New Telephone Exchange - Quickstart
  • User Panel - Quickstart
  • Time conditions
See all 13 articles

Network & Troubleshoot

  • Fonzer’s statuspage
  • WLAN Requirements for VoWiFi
  • Which IPs should I whitelist in my firewall?
  • What is SIP-ALG, what are the issues?
  • Voip Analysis
  • First aid for VOIP issues

Tips & tricks

  • Overview of Certified Phones
  • Disabling missed calls on Yealink
  • Auto provisioning Yealink
  • Terms and Conditions
  • Cookies
  • Privacy

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